CVS Health opening digital innovation lab in Boston
CVS Health will establish a 15,000-square-foot Digital Innovation Lab in Boston, to serve as a hub for the company's growing digital health team.
The company also recently completed the opening of a new Digital Experience Center at the company’s headquarters in Woonsocket, R.I., and is actively recruiting new talent for both locations, according to a release.
“Boston is on the cutting edge of healthcare, and we have a thriving tech environment fueling innovation," said Mayor Martin J. Walsh. "Boston is the ideal location for CVS Health to invest in the Digital Innovation Lab, which will be a source of new ideas that will drive this company into the future."
“As we expand our Digital team and invest in this part of our business, we are truly passionate about using technology to create tools that do not exist anywhere else, so we can empower our customers with a highly personalized pharmacy and retail experience across all channels,” said Brian Tilzer, CVS Health's senior vice president and chief digital officer.
The new lab will have the capacity for 100 employees, with 90 percent of them expected to be new hires. Plans for the new office include the creation of an open concept workspace that encourages idea-sharing and innovation to produce the next level of digital technology that will help enhance the customer experience through convenient, easy-to-use digital tools, according to the release.