MedQuist snags COO from Microsoft

MedQuist Holdings has hired Amy Dellamora Amick, MBA, as chief operating officer (COO), and Michael Clark has been appointed executive vice president of global sales.

As COO, Amick will be charged with managing the company’s global service delivery, implementation and support, including consulting and professional services businesses. Overall operational management will be under her direction, along with process architecture execution and improvement.

Before joining MedQuist, Amick served as general manager of worldwide services for Microsoft’s Health Solutions Group where she was responsible for Microsoft’s global implementation, customer support, customer relationships and training and education. Prior to Microsoft, she served as senior vice president of services for Allscripts Misys where she was accountable for implementation services, transformation services, Allscripts Academy (intra- and external training center) and warehouse operations.

Amick holds an MBA in management and strategy and information management from the Kellogg School of Management Studies at Northwestern University in Chicago.

Clark has held various executive roles with MedQuist since joining the company in 1998, most recently directing its U.S. operational and sales responsibilities. He has facilitated relationships with clients for clinical documentation improvement initiatives and has also set in motion the utilization of technology to enhance service delivery. As executive vice president of global sales, Clark will lead a new business sales force and also has responsibility for account management.

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