KLAS: IR/CV x-ray suite vendors please their clients
The interventional radiology (IR) and cardiovascular x-ray market finds a high level of performance by virtually every vendor in the space, according to a report from market research firm KLAS.
The report collected the experiences of 106 provider organizations and focuses specifically on hybrid labs or IR suites with various imaging capabilities, from cardiac cath to electrophysiology procedures.
Of the five vendors rated in the report, every one of them beat the average KLAS client-satisfaction score for medical equipment, illustrating a high level of performance in this space, according to KLAS.
“Traditional powerhouses GE [Healthcare], Philips [Healthcare] and Siemens [Healthcare] continue to deliver high-quality, versatile equipment and above-average performance, with Philips maintaining its leadership position in terms of overall market share and mind share among providers,” said Kirk Ising, director of medical equipment and medical imaging research at KLAS and author of the new report. “However, relative newcomers Toshiba [America Medical Systems] and Shimadzu [Medical Systems] now offer hospitals additional options that are getting the attention of some providers.”
According to KLAS, Toshiba led the CV/IR x-ray market in “overall client satisfaction and is winning on value, offering reliable equipment with ample functionality at aggressive prices. Shimadzu is following a similar course, offering lower-cost equipment that is proving to be every bit as reliable as larger competitors’ offerings.”
Among the products rated in the report, Toshiba's Infinix-i Angio garnered the highest overall performance score, 91.2 out of 100. Philips' Allura Xper FD20 earned the next-highest score (88 percent), followed by the Siemens Axiom Artis zee Angio (87 percent).
The report also noted the impact that physician preference has on equipment purchases, including hybrid labs. “Cardiology and IR cater to their physicians and generally purchase the physicians’ preferred equipment,” the report authors found. “Once a vendor is initially selected, the department tends to stay loyal to that vendor for years afterward.”
The report collected the experiences of 106 provider organizations and focuses specifically on hybrid labs or IR suites with various imaging capabilities, from cardiac cath to electrophysiology procedures.
Of the five vendors rated in the report, every one of them beat the average KLAS client-satisfaction score for medical equipment, illustrating a high level of performance in this space, according to KLAS.
“Traditional powerhouses GE [Healthcare], Philips [Healthcare] and Siemens [Healthcare] continue to deliver high-quality, versatile equipment and above-average performance, with Philips maintaining its leadership position in terms of overall market share and mind share among providers,” said Kirk Ising, director of medical equipment and medical imaging research at KLAS and author of the new report. “However, relative newcomers Toshiba [America Medical Systems] and Shimadzu [Medical Systems] now offer hospitals additional options that are getting the attention of some providers.”
According to KLAS, Toshiba led the CV/IR x-ray market in “overall client satisfaction and is winning on value, offering reliable equipment with ample functionality at aggressive prices. Shimadzu is following a similar course, offering lower-cost equipment that is proving to be every bit as reliable as larger competitors’ offerings.”
Among the products rated in the report, Toshiba's Infinix-i Angio garnered the highest overall performance score, 91.2 out of 100. Philips' Allura Xper FD20 earned the next-highest score (88 percent), followed by the Siemens Axiom Artis zee Angio (87 percent).
The report also noted the impact that physician preference has on equipment purchases, including hybrid labs. “Cardiology and IR cater to their physicians and generally purchase the physicians’ preferred equipment,” the report authors found. “Once a vendor is initially selected, the department tends to stay loyal to that vendor for years afterward.”