Black Book poll names best EMRs
Black Book Rankings shared results of a four-month user poll to determine the highest ranked EHR/EMR inpatient organizations for 2011.
Black Book Rankings surveyed more than 30,000 healthcare records professionals, physician practice administrators and hospital leaders. The New York-based technology market researcher employed 18 key performance indicators targeted at ensuring high product and service performance through comparing vendors from the customer experience.
Black Book, a division of Brown-Wilson Group, surveyed vendors with the highest scores in customer experience in the areas of certification-required EHR functionalities, and administrative, clinical workflow and documentation functionalities. According to the results:
"Late EHR adopters are seeking which vendors are actively supporting their clients through implementations as they make final software selections," stated Black Book Rankings. "Almost 80 percent of the nation's hospitals and half of office-based physicians plan to grab over $27 billion in federal incentives for adoption and meaningful use of EHR technology...so the past buyer experience is driving current buyer decisions more than ever."
In an add-on survey, effectiveness in three areas of meaningful use: CPOE, nursing automation and medical administration, were also identified by hospital IT leaders currently implementing EHR. Top MU implementation standouts included Cerner, CPSI, Dell, Epic, McKesson, Meditech, NextGen Healthcare, QuadraMed and Siemens, according to Black Book.
Black Book Rankings surveyed more than 30,000 healthcare records professionals, physician practice administrators and hospital leaders. The New York-based technology market researcher employed 18 key performance indicators targeted at ensuring high product and service performance through comparing vendors from the customer experience.
Black Book, a division of Brown-Wilson Group, surveyed vendors with the highest scores in customer experience in the areas of certification-required EHR functionalities, and administrative, clinical workflow and documentation functionalities. According to the results:
- The top three customer experience-ranked EHR vendors for hospitals under 100 beds were CPSI, Healthland Clinicals and HMS.
- The top three ranked EHR vendors for community hospitals of 101-249 beds were Cerner, Dell and QuadraMed.
- Dell, Epic and Siemens were rated highest among academic teaching hospitals and major medical centers of more than 250 beds.
"Late EHR adopters are seeking which vendors are actively supporting their clients through implementations as they make final software selections," stated Black Book Rankings. "Almost 80 percent of the nation's hospitals and half of office-based physicians plan to grab over $27 billion in federal incentives for adoption and meaningful use of EHR technology...so the past buyer experience is driving current buyer decisions more than ever."
In an add-on survey, effectiveness in three areas of meaningful use: CPOE, nursing automation and medical administration, were also identified by hospital IT leaders currently implementing EHR. Top MU implementation standouts included Cerner, CPSI, Dell, Epic, McKesson, Meditech, NextGen Healthcare, QuadraMed and Siemens, according to Black Book.