Data policy research: AI hesitancy remains real, and value-based care models are still an uncertainty
Tech vendor Reveleer and policy analytics firm Mathematica released their 2025 State of Technology in Value-Based Care report, the findings of which show that while AI adoption in healthcare is widespread, only about 40 percent of organizations said they are “fully committed” to integration that places the technology at the center of all business operations.
In surveying both providers and payers, Reveleer and Mathematica sought to better understand the disconnect between stated support for value-based care models and the logistics of AI adoption that would make the transition away from fee-for-service a reality.
Here are three key takeaways from the survey, based on responses from over 200 directors, executives and C-suite leaders.
1. AI adoption is widespread, but fears of the future run deep.
Looking broadly at the results, both payer and provider groups overwhelmingly believe in the power of AI tech and data; however, they report that data fragmentation and weak collaboration have stalled value-based transitions.
AI adoption was a particular focus. Despite 93% of providers and 97% of payers increasing their use of AI last year, deep concerns remain around algorithmic transparency, the logistical challenges of scaling infrastructure and staff training. These hangups have left adoption siloed—limiting AI use to one or two tasks, such as improving operational efficiency or supporting physician decision-making.
"Industry leaders widely acknowledge that data provide a competitive advantage, but siloed systems and quality challenges continue to block its full utility. Payers and providers broadly adopt AI, but trust gaps, limited training and governance shortfalls restrain its transformative power."
2. Fragmented data and a lack of interoperability erode confidence in value-based initiatives.
There was near-universal support for the strategic value of data in improving healthcare delivery—from patient outcomes to controlling costs. However, only about a third of organizations seem ready to fully utilize it. Roughly a third of respondents rated their data integration capabilities as “excellent,” and fewer than 50% said they were confident they had enough complete data sets at their disposal to scale value-based care models.
The report’s authors—Reveleer, Mathematica, and Harris Poll—wonder whether the situation would improve if providers and payers had access to each other’s data. While nearly all payers (97%) and providers (100%) agree on their value-based care goals, they are not yet collaborating effectively.
"Part of the challenge is that providers and payers see different parts of the data picture. Payers often have access to a broad set of population data, while providers track detailed, patient-level data. But when supported by modern data infrastructure and the right technology, these two perspectives combined can shed light on what’s working today and uncover new innovations, ready to scale."
3. Technology isn’t enough—providers, clinical staff, patients, and payers are just not ready.
While AI is being widely adopted and data is at the center of healthcare operations, the report underscores that technology alone isn’t enough when investment in people is lacking. Providers and payers alike said gaps in staff training, combined with a lack of AI governance, limit understanding of how technology can be used to make value-based care a reality.
The lack of training also adds to concerns around data safety and cybersecurity, where human error still tends to be a primary source of data breaches.
“[Organizations must empower] and train staff: Move beyond basic introductions to technology by offering extensive, hands-on training tailored to both clinical and administrative roles. Encourage staff to harness technology to make daily tasks more efficient, while cultivating change champions who drive adoption and ensure compliance with data and security standards.”
The full survey is available here.
Chad is an award-winning writer and editor with over 15 years of experience working in media. He has a decade-long professional background in healthcare, working as a writer and in public relations.