| Editor's Choice: Digital Transformation | The 2025 HLTH convention in Las Vegas, held at the Venetian Expo Center, brought together vendors, researchers and healthcare providers for four days of presentations, panels, awards and industry announcements. Here's a selection of news from the show floor. The 2025 HLTH convention in Las Vegas, held at the Venetian Expo Center, brought together vendors, researchers and healthcare providers for four days of presentations, panels, awards and industry announcements. Here's a selection of news from the show floor. | | |
| The two companies said their model for exchanging payer and provider data will be “easily replicable” and could be adopted across the healthcare space. The initial rollout of the system will be focused on automatically identifying Medicare Advantage patients. The two companies said their model for exchanging payer and provider data will be “easily replicable” and could be adopted across the healthcare space. The initial rollout of the system will be focused on automatically identifying Medicare Advantage patients. | | |
| According to the Wall Street Journal, insider sources said a major update to Microsoft’s AI chatbot could be released before the end of the month, designed to be more reliable at answering medical queries. According to the Wall Street Journal, insider sources said a major update to Microsoft’s AI chatbot could be released before the end of the month, designed to be more reliable at answering medical queries. | | |
| Physician-founded Counsel Health said it will use the funds to hire more doctors as it expands the userbase for its AI, which allows patients to ask questions and get answers from a real doctor. Physician-founded Counsel Health said it will use the funds to hire more doctors as it expands the userbase for its AI, which allows patients to ask questions and get answers from a real doctor. | | |
| The robots can be used to simulate medical emergencies, like seizures and heart attacks. They were demonstrated at a college in North Carolina, where clinical students are getting hands-on learning. The robots can be used to simulate medical emergencies, like seizures and heart attacks. They were demonstrated at a college in North Carolina, where clinical students are getting hands-on learning. | | |
| Qualtrics, which uses artificial intelligence to measure public satisfaction and consumer trends, is buying Press Ganey outright, citing the need for more healthcare-specific data to improve its technology. Qualtrics, which uses artificial intelligence to measure public satisfaction and consumer trends, is buying Press Ganey outright, citing the need for more healthcare-specific data to improve its technology. | | |
| The nonprofit health system said the new tool has been in development since 2024 and is currently being used by thousands of nurses at its hospitals. The generative AI pulls information from disparate systems into one place, including patient records and care protocols. The nonprofit health system said the new tool has been in development since 2024 and is currently being used by thousands of nurses at its hospitals. The generative AI pulls information from disparate systems into one place, including patient records and care protocols. | | |
| With a combination of ChatGPT, at-home diagnostic devices and smartphone apps, a growing number of patients are taking their health into their own hands. But experts warn there are risks. With a combination of ChatGPT, at-home diagnostic devices and smartphone apps, a growing number of patients are taking their health into their own hands. But experts warn there are risks. | | |
| When dissatisfied patients slam provider entities in online reviews, they tend to focus on administrative frustrations and thwarted requests. By contrast, satisfied healthcare consumers write quick, list-like rundowns of things that pleased them. When dissatisfied patients slam provider entities in online reviews, they tend to focus on administrative frustrations and thwarted requests. By contrast, satisfied healthcare consumers write quick, list-like rundowns of things that pleased them. | | |
| The Utah Department of Workforce Services warns that 177 people at Revere Health are expected to lose their jobs by Nov. 3. The health system said automation upgrades are necessary to stay competitive. The Utah Department of Workforce Services warns that 177 people at Revere Health are expected to lose their jobs by Nov. 3. The health system said automation upgrades are necessary to stay competitive. | | |
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