Cooper Clinic in Dallas is uniquely focused on providing preventive medicine services. But its need for tight integration between its EHR and practice management system is just like 30 to 50 percent of U.S. healthcare facilities now shopping to replace an ambulatory EHR, according to a KLAS survey. After a lot of due diligence, they have found an integrated technology that works well in Greenway’s PrimeSUITE. 

For physicians to practice evidence-based medicine, decision-making must be based on the best available data that are frequently, consistently and systematically identified and displayed. Traditionally, providing that type of information to physicians at the point of care has been challenging; however, new tools, which allow for interoperability and flexibility, provide a practical solution.

The health information exchange (HIE) is a critical next step in the digital transformation of health care. With the government’s meaningful use (MU) program driving electronic health record (EHR) adoption, health systems are now challenged to create a network that connects providers together to maintain continuity of care for patients. Motivated

Nearly a decade ago, when David Fox assumed the role of president and CEO of Advocate Good Samaritan Hospital, Downers Grove, Illinois, the Malcolm Baldrige National Quality Award-winning hospital held a somewhat moderate quality ranking. Employee satisfaction ranked in the 46th percentile and its physician hospital organization (PHO) was paying

After Delos “Toby” Cosgrove, MD, CEO of Cleveland Clinic in Cleveland, Ohio, made a presentation about the hospital’s record of operational excellence at Harvard Business School in Cambridge, Massachusetts, several years ago, a student asked him what the hospital was doing about teaching its physicians empathy.

The only way to ace the HCAHPS is to go beyond caring for patients and make them believe you really do care for them. This journey is just beginning, and it is likely to turn up some interesting strategies along the way—not to mention a good deal of grumbling about the inherent unfairness of being judged on soft skills rather than science and

One of the most contentious issues associated with the Patient Protection and Affordable Care Act (PPACA) has been the creation of health insurance exchanges (HIEs), which must be composed entirely of private health insurers. While many states have resisted participation, others, like California, have begun building an exchange.

In the hospital space, as in other markets, mergers and acquisitions (M&A) can be fraught with emotion. However, setting feelings aside and concentrating on practical matters—especially unique challenges that are inherent in merging with or acquiring a particular type of institution—are essential to deal-making success.