American Well have launched a new comprehensive telehealth system for providers who offer video visits. The telehealth platform, AW11, allows providers to more easily connect with patients with an interface that allows virtual visits.
“Telehealth is expanding rapidly by way of consumer adoption. As a result, there’s a heightened sense of urgency to tighten the integration into provider workflows, as the two are so deeply intertwined,” said Roy Schoenberg, MD, MPH, CEO at American Well. “As telehealth transitions from an urgent care consumer app to an ecosystem where clinical services are distributed digitally, deep assimilation into the provider day-to-day reality, supporting systems and practicing lifestyle becomes pivotal for adoption and growth. In a nutshell—this is what AW11 is all about.”
Specifically, the provider application will include an electronic medical record (EMR) embed option to bring telehealth visits into the EMR workflow.
“Feedback from our beta partners has been incredibly positive,” said Katie Ruigh, senior vice president of product at American Well. “Provider experience is crucial to telehealth expansion and creating experiences that delight this community is an important part of our mission. We welcome this feedback and have invested heavily in R&D to reflect these research-driven insights.”
Cara joined TriMed Media in 2016 and is currently a Senior Writer for Clinical Innovation & Technology. Originating from Detroit, Michigan, she holds a Bachelors in Health Communications from Grand Valley State University.