The creation of the ONC’s new Office of Consumer Health is “exciting because it signals a real commitment on the part of ONC to engage consumers,” said acting director Lygeia Riccardi. While the office works closely with other ONC programs, the “walls are permeable,” Riccardi said, because the office also works with other agencies and the private sector. “We view our role as being conveners and catalysts. We are fueled by a combination of policy, changes in healthcare and the way technology has become a big part of our everyday existence.”