CHICAGO—Teaching self-management skills is an important part of patient care across the continuum, according to David Baker, MD’s presentation, “Literacy, Numeracy, and Improving Care in the Chronically Ill," at the 2014 Healthcare Leadership Forum. Baker, chief of the Division of Medicine General Internal Medicine and Geriatrics at Northwestern University's Feinberg School of Medicine, pointed out that for communications to make a difference in patient outcomes, they need to be at a level patients understand.