Healthcare.gov contractor changes hands
After the debacle of the healthcare.gov rollout last fall, it’s hardly surprising that the problems would lead to changes. The Centers for Medicare & Medicaid Services will not renew its contract with CGI when it expires Feb. 28 and instead bring Accenture Federal Services on board.
Accenture is getting $45 million to handle the “initial phase of the project,” according to a release, which includes drafting a transition plan to determine the work needed to make effective fixes to the portal. That roadmap will define the value of the 12-month contract.
Dozens of firms have been involved in building healthcare.gov but CGI has gotten the bulk of the blame for the website’s poor performance.
Accenture is one of the world’s largest consulting firms, and has built sites for the Internal Revenue Service, U.S. Census Bureau and the U.S. Department of Education. The firm also built California’s new health insurance exchange, which has worked relatively well since its October launch. Until now, Accenture hasn’t had significant input on the healthcare.gov portal.