‘Best Hospitals’ in the U.S. Rely on Spok for Healthcare Communications

SPRINGFIELD, Va.--(BUSINESS WIRE)--Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and the global leader in healthcare communications, announced that all 20 hospitals named to U.S. News & World Report’s 2017-18 Best Hospitals Honor Roll and all 10 hospitals named to the 2017-18 Best Children’s Hospitals Honor Roll rely on Spok® solutions for enterprise healthcare communications. This is the fifth consecutive year that all of the Honor Roll hospitals are Spok customers.

“We are very proud that these top-tier hospitals and health systems rely on Spok solutions to connect care teams, enhance workflows, support compliance, and provide a better experience for patients,” said Vincent D. Kelly, President and Chief Executive Officer of Spok Holdings, Inc. “We congratulate these organizations on their tireless commitment to delivering exceptional patient care across multiple specialties every day. It is an honor to continue to work with these fine hospitals and support their missions.”

The 2017-18 U.S. News & World Report Best Hospitals Honor Roll recipients are among Spok’s more than 1,900 hospital and health system customers in the U.S. that deliver the highest standards of care aided by Spok’s communication solutions. Through Spok Care Connect®, an enterprise healthcare communications platform that integrates with existing workflows, the hospital is better able to deliver information quickly and securely into the hands of the care team members who need to act on it—wherever they are and on whatever device they are using. From the contact center to the patient's bedside, Spok Care Connect provides up-to-date directory details, on-call schedules, staff contact preferences, secure messaging, and a lot more.

“The fact that the top-ranked hospitals in the country consistently rely on Spok for their healthcare communication needs speaks volumes about the value they receive from our technology,” said Hemant Goel, President of Spok, Inc. “With one comprehensive solution, hospitals can connect caregivers and provide quick access to critical information that helps them make care decisions and improve patient outcomes.”

U.S. News & World Report’s Best Hospitals rankings have been conducted for 28 years and are among the most referenced by consumers because they are based primarily on objective data, including risk-adjusted survival and readmission rates, volume, patient experience, patient safety, and quality of nursing, among other care-related indicators. Each hospital's reputation, as determined by surveys of physician specialists, is also a factor. This year they surveyed more than 4,500 medical centers, which represent virtually all U.S. community inpatient facilities, and ranked hospital performance in 25 medical specialties, procedures, and conditions.