Tech company, insurer partnering on virtual prescription assistant

Patients covered by CNA Insurance for long-term care will be getting reminders to take their medications via an AI-based app supplied by Groove Health.

Groove, whose niche is specifically technology-based medication adherence, announced the strategic collaboration this week.

The Groove Health app is powered by a virtual medication assistant called Maxwell, who answers questions about meds and intervenes with personalized pointers, according to the company.

The app also gives contraindication alerts and other regimen-adherence helps, and it supports communications on medications between patients and their caregivers or clinicians.

Groove Health’s founder and CEO, Andrew Hourani, says the need for such an app is evident because fewer than half of patients take their meds as prescribed.

“We are continuing to see insurers embrace the role that AI-based technology can play in improving medication adherence, especially in the aging population,” he says.

CNA’s vice president of long-term care, John Palmer, says the collaboration gives CNA’s long-term care policyholders “a tool to assist in medication management that will help them maintain their health and remain independent.”

Both CNA and Groove Health are based in Chicago.

Dave Pearson

Dave P. has worked in journalism, marketing and public relations for more than 30 years, frequently concentrating on hospitals, healthcare technology and Catholic communications. He has also specialized in fundraising communications, ghostwriting for CEOs of local, national and global charities, nonprofits and foundations.

Around the web

Compensation for heart specialists continues to climb. What does this say about cardiology as a whole? Could private equity's rising influence bring about change? We spoke to MedAxiom CEO Jerry Blackwell, MD, MBA, a veteran cardiologist himself, to learn more.

The American College of Cardiology has shared its perspective on new CMS payment policies, highlighting revenue concerns while providing key details for cardiologists and other cardiology professionals. 

As debate simmers over how best to regulate AI, experts continue to offer guidance on where to start, how to proceed and what to emphasize. A new resource models its recommendations on what its authors call the “SETO Loop.”