MyTelemedicine launches Spanish program for Latino patients
In an effort to attract Hispanic patients, MyTelemedicine, a national telemedicine provider, is launching a comprehensive version of their service in Spanish.
The program, called Acceso a un Medico, will allow users to access their personal health portals online or through a smartphone app, the company said in a statement. They will be able to view electronic health records, manage dependents and schedule virtual visits with physicians in their state.
The service is part of an initiative to give Hispanic and Spanish-speaking Americans more access to healthcare since language barriers can prevent regular medical attention. Sixty percent of U.S. Latinos reported that they best understand native Spanish-speaking representatives.
Research shows that patients with limited English proficiencies make fewer doctor appointments, have trouble understanding diagnosis, treatment plans and medication instructions. They also have a harder time complying with treatment plans and are more likely to suffer a serious medical event.
"We are focusing on the needs of the Hispanic market, and our goal is to create change on how Latinos access healthcare, using technology," said Rey Colon, CEO of MyTelemedicine, in a statement.