Survey: Most people, millennials share healthcare experiences online
A majority of people share their healthcare experiences online, according to the latest survey released by the Binary Fountain.
The organization recently released its second annual healthcare consumer survey, which analyzes how patients search, evaluate and share their experiences with their healthcare providers.
According to the survey results, 51 percent of people share their personal healthcare experiences online, while 70 percent of millenials have shared hospital or physician experiences online. The results also revealed that 43 percent of people said the wait time was the most frustrating part of doctors visits.
“This second annual healthcare consumer survey clarifies important action points for providers who regard online reputation as a vital part of their efforts to improve patient experience and increase patient acquisition,” Aaron Clifford, Binary Fountain’s senior vice president of marketing, said in a statement.
Danielle covers Clinical Innovation & Technology as a senior news writer for TriMed Media. Previously, she worked as a news reporter in northeast Missouri and earned a journalism degree from the University of Illinois at Urbana-Champaign. She's also a huge fan of the Chicago Cubs, Bears and Bulls.