KLAS: 35% replacing ambulatory EMRs

First-time and replacement ambulatory EMR sales rose again last year, and although there are options than ever, healthcare providers are leaning toward tested titans, according to a new report from KLAS.

The Orem, Utah-based market researcher conducted nearly 400 provider interviews to identify the ambulatory market's purchasing trends and interest in various EMR products. The most notable trend is that the rate of ambulatory EMR replacement has accelerated over the last year, stated the report, titled “Ambulatory EMR: Win Rates, Replacements, and Provider Loyalty.”

Replacements of ambulatory EMRs are happening at an alarming rate, according to the report. Overall, 35 percent of all providers interviewed are replacing their existing EMRs. This includes nearly a third of the smallest practices, as well as 43 percent of groups with 100-plus physicians.

According to the report, more healthcare professionals are turning to vendors they perceive as enduring and stable. Allscripts, eClinicalWorks, Epic and NextGen Healthcare represent the best-known and most considered vendors in this study.

The overall pool of vendors considered by providers is broader this year than in any previous report, the authors stated. "However, although many providers are attracted to the specialized features and workflows of some lesser-known products, they most often opt for the security of an established brand name. Providers believe these vendors will survive the transition to the meaningful use future."

In the report, the most popular vendor was Allscripts, considered in 16 percent of deals; followed by Epic (12 percent) and NextGen (10 percent).

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