HIMSS Analytics: Room for improvement for portals

Health IT executives are not enthused about their organizations' current patient portals, according to an Essentials Brief published by HIMSS Analytics.

This conclusion is among many in HIMSS Analytics’ 2014 Patient Portal Study, which reflects insights from healthcare IT executives across the U.S. and incorporates data from the HIMSS Analytics Database. Other key findings in the study:

  • IT executive indicate there is much room for improvement for portals
  • Patient portals typically come from the EMR vendor currently used by the organization
  • Cultural issues within organizations are a major challenge to overall patient engagement initiatives

“Patient engagement is more than just today’s hot topic-–it is foundational to the future of healthcare,” said HIMSS Analytics Research Director Brendan FitzGerald, in a statement. The study “is the first in our series of Briefs dedicated to patient engagement, and we wanted to go beyond the statistics and delve into the executive mindset.”

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