Concierge helps patients navigate healthcare

Patient engagement and shared decision-making has been shown to improve patient understanding of their own healthcare, yet so few healthcare organizations have implemented a type of decision aids. Now, a Pennsylvania woman is proposing the idea of serving as a concierge liaison for Lancaster General Health/Penn Medicine.

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Cara Livernois, News Writer

Cara joined TriMed Media in 2016 and is currently a Senior Writer for Clinical Innovation & Technology. Originating from Detroit, Michigan, she holds a Bachelors in Health Communications from Grand Valley State University.

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