KLAS: Better business intelligence requires models from outside healthcare

Unlike most segments of health IT, which are dominated by a handful of healthcare-focused vendors, the enterprise business intelligence (BI) technologies deployed at hospitals are more likely to come from general software companies like SAP and IBM, according to a report from healthcare research firm KLAS.

KLAS gathered opinions from 180 healthcare provider executives to evaluate the market for enterprise BI, which combines financial and clinical data analytics to help providers analyze trends and make strategic decisions.

According to the report, 10 of the top 13 most-considered technologies in BI purchases come from industry-agnostic vendors, eclipsing interest in software from Cerner, Eclipsys, Epic, GE Healthcare and Siemens Healthcare.

Among the enterprise BI vendors ranked in the KLAS report, Dimensional Insight was rated number one, followed by Information Builders and McKesson, respectively.

Although enterprise BI adoption is still relatively rare in the healthcare industry, Dimensional Insight, IBM, Information Builders and SAP all had enough validated deployments to be ranked in the KLAS report. In general, providers praised these vendors for delivering tools that offer a variety of data options, according to KLAS, of Orem, Utah.

Among the core hospital vendors, the only company to be ranked in the KLAS report was McKesson, with its Horizon Business Insight product. Cerner has had some success extending its BI capabilities beyond clinical analytics and into the financial realm but its reach is still very limited, KLAS stated.

KLAS also reported that 69 percent of respondents believe BI solutions will play an important or critical role in meaningful use.

Other vendors highlighted in the KLAS report include Lawson, Microsoft, Oracle, Precision, BI and SAS.

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