CIO survey finds problems with info retrieval from EHRs
Poor usability, particularly related to entering and accessing data efficiently is a top complaint chief information officers have about EHRs, according to a survey by Frost & Sullivan.
The survey was conducted in partnership with the College of Healthcare Information Management Executives and polled CIOs at mid- and large-sized community hospitals between March and May.
Survey participants noted search-related problems with EHRs including slow response times and a lack of precise query results. Those problems could lead to significant loss of productivity among end-users and potential risks to patient safety.
These problems with information retrieval are due to poor EHR usability, not a lack of user training.
Editor Beth earned a bachelor’s degree in journalism and master’s in health communication. She has worked in hospital, academic and publishing settings over the past 20 years. Beth joined TriMed in 2005, as editor of CMIO and Clinical Innovation + Technology. When not covering all things related to health IT, she spends time with her husband and three children.