AI continues to impact healthcare, even as some patients remain skeptical

The concept of healthcare providers working with AI technologies still worries some patients. A new commentary published by Forbes explored this dynamic, noting that it doesn’t seem to bother consumers as much when the technology is used in other industries.

For example, the author points out, drivers use the GPS-like app Waze each morning without even thinking twice about the AI at work. Where is the skepticism or unease in that scenario?

“Imagine if patients thought the same way about integrating AI into their healthcare, if they simply accepted that these types of AI were doing their job,” wrote Jean-Claude Saghbini, the chief technology officer at Wolters Kluwer Health. “At its core, successful AI, whether traffic- or health-related, should function seamlessly so that the user isn't aware of how it's functioning in the first place. It's the end result that should matter most.”

Saghbini also wrote about the continued rise of AI in healthcare, noting that new studies are being released all of the time that spotlight its abilities. And, he added, AI is often working behind the scenes to perform smaller tasks that “health consumers might never experience firsthand.”

AI technology is “here for good,” Saghbini wrote. And its impact on healthcare is likely just getting started. Will patients adjust over time?

Read the full column at the link below:

Michael Walter
Michael Walter, Managing Editor

Michael has more than 18 years of experience as a professional writer and editor. He has written at length about cardiology, radiology, artificial intelligence and other key healthcare topics.

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