CEA develops voluntary privacy guidelines for consumer wellness devices

A set of voluntary guidelines for private sector organizations that handle personal wellness data is now available. The Consumer Electronics Association (CEA) developed the guidelines to show that "wellness technology companies are making consumer privacy a top priority."

CEA's Guiding Principles on the Privacy and Security of Personal Wellness Data represent consensus among the trade association's members on how companies should address tangible privacy risks and consumer preferences.

"The industry itself created and approved these Guiding Principles, recognizing that we need to evolve with common purpose to build and maintain consumers' trust," said Gary Shapiro, president and CEO, CEA. "Consensus solutions are the most efficient and effective way to promote innovation, while recognizing the needs of consumers. Achieving this degree of agreement among companies in such a vast, rapidly-evolving tech category is nothing short of remarkable."

The Guiding Principles establish a baseline, voluntary framework that will promote consumer trust in technology companies that handle wellness data. At the same time, companies practicing the Guiding Principles will have flexibility on how to implement them according to their own unique products and offerings. The Guiding Principles recommend, among other things, that companies: 

• Provide robust security measures;
• Provide clear, concise and transparent information on the use of data collection, storing and sharing, especially when transferring data to unaffiliated third parties;
• Allow consumers the ability to control and review their personal wellness data;
• Offer users the ability to opt out of advertising; and
• Disclose their protocol for law enforcement requests.     

"CEA's Guiding Principles on Privacy and Security articulate best practices that can be adopted by a broad variety of companies in the health and fitness ecosystem with the goal of helping grow and maintain consumer trust," said Woody Scal, chief revenue officer at Fitbit and chairman of CEA's Health and Fitness Division. 
 
"Wellness-related wearable devices are among the fastest-growing sectors of the Internet of Things," said Shapiro. "As this technology evolves, consumers will learn even more about themselves, giving them a greater ability to lead healthier lives. These benefits rely heavily on wellness data, and the Guiding Principles demonstrate that wellness technology companies understand they must be trusted stewards of that consumer data."
 
Access the guidelines.