Boston Children's suffers EHR outage

Boston Children’s Hospital experienced a system outage that began on the afternoon of March 20. Portions of the electronic system for patient care, such as ordering labs, pharmacy and electronic prescription writing were impacted.  

Digital imaging, patient registration and scheduling were not impacted, according to a statement emailed to Clinical Innovation + Technology. "The outage was quickly identified, and the staff quickly shifted to patient care services that don’t rely on electronic systems, such as face-to-face communications, direct hand-offs, read backs and running pharmacy notes from floor to pharmacy." 

The system was fully restored on March 25.

Beth Walsh,

Editor

Editor Beth earned a bachelor’s degree in journalism and master’s in health communication. She has worked in hospital, academic and publishing settings over the past 20 years. Beth joined TriMed in 2005, as editor of CMIO and Clinical Innovation + Technology. When not covering all things related to health IT, she spends time with her husband and three children.

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