Mobile users have better EHR experiences

A survey of more than 600 physicians crossing specialties and practice size found that those using EHRs on mobile devices are better at using EHRs and get more out of them than those using desktop or laptop computers.

The survey was conducted by Software Advice in collaboration with Research Now, found that 76 percent access EHRs via a desktop or laptop computer. Only 26 percent said they use a tablet or smartphone, indicating that mobile access isn't yet a priority. Survey participants were allowed to select more than one device.

Fifty-eight percent of those accessing EHRs from a mobile device reported they were "very satisfied" with the EHR compared with 28 percent of non-mobile users that were satisfied.

Less than half (39 percent) of those surveyed who use mHealth said they were challenged by EHR software, compared with 58 percent of non-mobile users who said they encountered difficulties. Mobile users also reported fewer problems with their EHR decreasing productivity: 73 percent said this was not a challenge, compared with just 42 percent of non-mobile users who said the same.

Read the complete report.

 

Beth Walsh,

Editor

Editor Beth earned a bachelor’s degree in journalism and master’s in health communication. She has worked in hospital, academic and publishing settings over the past 20 years. Beth joined TriMed in 2005, as editor of CMIO and Clinical Innovation + Technology. When not covering all things related to health IT, she spends time with her husband and three children.

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