Survey reveals widespread dissatisfaction with EHR systems

Laura Pedulli | | Health Exec | EMR/EHR

Physicians are unhappy with EHR systems, with many citing high costs and negative impacts on patient care, according to a survey conducted by research firm MPI Group on behalf of Medical Economics.

Nearly 70 percent of the 967 respondents said they are dissatisfied with EHR systems. About 45 percent of physicians feel patient care is actually worse as a result of adopting EHR technology, two-thirds would not purchase their current EHR system again, and 43 percent of physicians reported that these systems have resulted in significant financial losses, according to the survey.

The physicians also reported that the current state of technology has not improved the coordination of care with hospitals.

Other survey results:

  • 67 percent reported that system functionality influences their decisions to purchase or switch systems
  • 48 percent said that cost is influencing their decisions to purchase or switch systems
  • 45 percent said they have spent more than $100,000 on an EHR
  • 77 percent of the largest practices spent more than $200,000 on an EHR
  • 38 percent doubt their systems will still be viable in five years

To view the survey, go here. 

Laura Pedulli

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