Vendor creates patient engagement rankings for U.S. hospitals

Patient engagement and care coordination software vendor Axial Exchange has launched the Patient Engagement Index to rank U.S. hospitals in how involved patients are in their healthcare.

The first index ranks 74 hospitals in Florida on personal health management (50 percent of score), patient satisfaction (25 percent of score) and social media engagement (25 percent of score). The top three hospitals and the only ones with scores in the 80s on a 0-100 scale are Parrish Medical Center (89), Palmetto General Hospital (88) and Hialeah Hospital (87).

Eighteen hospitals earned a "best" score from the vendor. The 17 lowest-ranked hospitals all scored in the 30s. The Florida hospital rankings and a white paper on how to use mobile apps to connect with patient communities are available here.

The Raleigh, N.C.-based vendor will issue rankings for other states or regions in the coming months.

Beth Walsh,

Editor

Editor Beth earned a bachelor’s degree in journalism and master’s in health communication. She has worked in hospital, academic and publishing settings over the past 20 years. Beth joined TriMed in 2005, as editor of CMIO and Clinical Innovation + Technology. When not covering all things related to health IT, she spends time with her husband and three children.

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