Americans not yet fans of EHRs
According to the survey, only 40 percent of respondents believe digital records will deliver better, more efficient care. That represents a decrease of two percent from last year’s survey, and matches the response reported in 2010. Overall, 85 percent of respondents this year expressed concern about digital medical records.
“We continue to see a resistance to change from consumers – meaning providers need to continue to educate Americans on the value of EHRs,” said Chad Harris, group president, Xerox Healthcare Provider Solutions in a release about the survey.
Despite consumers’ misgivings of the value of EHRs, caregivers are quick to adopt digital technology. When asked how their healthcare provider recorded medical information during their last visit to a doctor or hospital, 60 percent of the respondents who have visited a doctor or hospital reported that the information was entered directly into a tablet, laptop or in-room computer station vs. 28 percent who reported the information was taken via handwritten notes.