HIMSS: Avaya touts mobility, communications, convenience

Avaya showcased a trio of communications systems designed to untether staff, streamline patient follow-up and enable clinical collaboration at the annual meeting of the Healthcare Information & Management Systems Society (HIMSS) held in Orlando Feb. 20 to Feb. 24.

Avaya Mobile Device Checkout 3.0 frees hospital staff from the nurse’s station by enabling staff to communicate from anywhere in a hospital using a personalized wireless LAN mobile device. Each staff member “enables” a shared or personal mobile device at the start of his or her shift by swiping barcodes on the mobile devices and ID badges. The system registers the device with a unique phone number, eliminating login procedures or the need for clinicians to get a new contact number each time they come to work.

Avaya Patient Follow-up provides an automated contact solution that follows up with patients after discharge from the hospital. It uses voice automation to ask customized questions based on the patient’s medical records and reason for hospitalization. Designed to reduce the number of patients who are re-admitted, the system negates the need to deploy staff for repetitive follow-up activities.

Avaya Flare Experience puts voice and video communications as well as e-mail, instant messaging, conferencing and social networks at a clinician's fingertips on a touch-screen device. It enables clinicians to collaborate with one another on a single computer screen, sharing diagnoses, treatment regimens and patient data in real time.

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