Back To School Reboot
September will always feel like a new start to me, no matter how far away I get from my own schooling. The laid-back summer attitude morphs into a need to organize, schedule and kick up productivity.
Perhaps you work at one of the many facilities where the leadership is driven to feel this way as a result of a less-than-successful IT implementation. While few people want to talk about an effort that didn't work out as planned, several facilities spoke about their experiences for this month's cover story.
It's clear that going forward with an implementation lacking the right preparation and tools makes a good outcome more difficult to achieve. Less tangible factors that usually raise their ugly heads after the go-live are more insidious, according to our sources. These include vendor promises regarding usability and customization that never came to pass, software processes that don't align with clinician workflow and order sets that don't match clinician documentation. We hope you can learn from our sources.
Also in this issue is an article about clinical documentation improvement. Despite the numerous challenges EMR implementation can pose, EHRs can allow coders, nurses and physicians to interact more efficiently. Tampa General Hospital's CMIO, Richard Paula, MD, told me that while the documentation query response rate is good, the very existence of EHRs increases the likelihood that the documentation query process will become obsolete.
We're excited to bring you Dave Pearson's interview with Molly Joel Coye, MD, chief innovation officer for the UCLA Health System as our first installment in our new Profiles in Leadership section. As a cutting-edge leader in healthcare transformation, Coye says that changing roles, advancing technology and increasing collaboration are driving more innovation, but "it's important to remind people that innovation is not primarily about technology, but it is almost always enabled by technology," she says.
Thank you for reading Clinical Innovation + Technology and please join us on this journey to bigger and better things. A "new class" awaits and there's plenty to learn.
Perhaps you work at one of the many facilities where the leadership is driven to feel this way as a result of a less-than-successful IT implementation. While few people want to talk about an effort that didn't work out as planned, several facilities spoke about their experiences for this month's cover story.
It's clear that going forward with an implementation lacking the right preparation and tools makes a good outcome more difficult to achieve. Less tangible factors that usually raise their ugly heads after the go-live are more insidious, according to our sources. These include vendor promises regarding usability and customization that never came to pass, software processes that don't align with clinician workflow and order sets that don't match clinician documentation. We hope you can learn from our sources.
Also in this issue is an article about clinical documentation improvement. Despite the numerous challenges EMR implementation can pose, EHRs can allow coders, nurses and physicians to interact more efficiently. Tampa General Hospital's CMIO, Richard Paula, MD, told me that while the documentation query response rate is good, the very existence of EHRs increases the likelihood that the documentation query process will become obsolete.
We're excited to bring you Dave Pearson's interview with Molly Joel Coye, MD, chief innovation officer for the UCLA Health System as our first installment in our new Profiles in Leadership section. As a cutting-edge leader in healthcare transformation, Coye says that changing roles, advancing technology and increasing collaboration are driving more innovation, but "it's important to remind people that innovation is not primarily about technology, but it is almost always enabled by technology," she says.
Thank you for reading Clinical Innovation + Technology and please join us on this journey to bigger and better things. A "new class" awaits and there's plenty to learn.
Beth Walsh,
Editor
Editor Beth earned a bachelor’s degree in journalism and master’s in health communication. She has worked in hospital, academic and publishing settings over the past 20 years. Beth joined TriMed in 2005, as editor of CMIO and Clinical Innovation + Technology. When not covering all things related to health IT, she spends time with her husband and three children.